Question 1

What types of jewellery repairs do you offer?

Accepted Answer

We provide a range of repair services including ring resizing, chain repairs, clasp replacements, stone resetting, soldering and general jewellery restoration.

Question 2

Can you restore antique or vintage jewellery?

Accepted Answer

Yes. We carefully restore antique and vintage jewellery while preserving its character, craftsmanship and historical significance whenever possible.

Question 3

How long does a jewellery repair take?

Accepted Answer

Repair times vary depending on the complexity of the work. Most repairs are completed within a few weeks, and estimated timelines are provided during the consultation.

Question 4

Can you replace missing diamonds or gemstones?

Accepted Answer

Yes. We can source and replace diamonds and coloured gemstones to match the original design and appearance of the piece.

Question 5

Can damaged jewellery be repaired?

Accepted Answer

In many cases, damaged jewellery can be repaired or restored. We assess each piece individually and recommend the most appropriate solution.

Question 6

Do you provide repair assessments before starting work?

Accepted Answer

Yes. We evaluate the condition of the jewellery and discuss the recommended repairs, restoration options and estimated costs before work begins.

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